PreOrder Privacy Policy​

This privacy policy (“Privacy Policy”) governs how we, PreOrder Ltd. (“PreOrder”, “we”, “our” or “us”), use Personal Information (as defined below) that we collect, receive and store about individuals in connection with the use of the PreOrder mobile & desktop software application (“App”). 
We do not ourselves host any of the App. All hosting is done by third party service providers that we engage. This means that data you provide us or that we collect from you (including any Personal Information, as defined below), as further described in this Privacy Policy, is hosted with such third party service providers on servers that they own or control. Regardless of where such third party service providers are located (and some are located in the US), their servers may be located anywhere in the world (including the US). Your data may even be replicated across multiple servers located in multiple countries. So please be aware that you are consenting to your data being transferred to various third party service providers around the world (including the US). 
      1. Introduction. We have implemented this Privacy Policy because your privacy, and the privacy of other users, is important to us. This Privacy Policy explains our online information practices and the choices you can make about the way your Personal Information is collected and used in connection with the App. “Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, a personal profile, an email address, a home or other physical address, or other contact information.

      2. EULA. This Privacy Policy forms part of our App’s End User License Agreement which can be viewed from within the App and which you accepted prior to downloading, installing and/or using the App for the first time (“EULA”). Any capitalized but undefined term in this Privacy Policy shall have the meaning given to it in the EULA.

      3. Consent and Modification. You are not legally obligated to provide us with Personal Information, and you hereby confirm that providing us with Personal Information is of your own free will. By using the App, you consent to the terms of this Privacy Policy and to our collection, processing and sharing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, please do not access or otherwise use the App. We reserve the right, at our discretion, to change this Privacy Policy at any time. Any such change will be effective 10 days following posting of the revised Privacy Policy in the App, and your continued use of the App thereafter means that you accept such change. You should check from time to time and see whether any modification or change has been made to this Privacy Policy.

        4. What Personal Information We Collect and How We Collect It. We receive and/or collect Personal Information from you in connection with your use of the App in the following ways:

4.1. Account. In order to use certain services that we offer via the Site and/or App, you may be required to create an account (“Account”). We may offer different options to create an Account, including: 

(a) Online Registration Form: You may choose to complete and submit an online registration form. You will be asked to provide us with certain mandatory information such as your telephone number. 

(b) Third Party Accounts You may choose to create an Account by clicking on a ‘connect’ or ‘sign-in’ button that we display on the App and logging-in to the App through your account on a designated third party website or service, such as Facebook or Google (each a “Third Party Account”). Doing so will enable you to link your Service Account and your Third Party Account. If you choose this option, then you will be required to approve the connection as well as the types of information (which may include Personal Information) that we will obtain from your Third Party Account, such as your name, profile image, email, age, gender, friend/contact list and any other information available on you Third Party Account (“Third Party Account Information”) and the types of activities that we may perform in connection with your Third Party Account. Please note that in order to use this option, you will need to have, and may need to be signed-in to, an existing Third Party Account. 

You may also choose to provide additional Personal Information as part of the Account registration process and in connection with your ongoing use of your Account. We may send you a text message to your mobile phone or an e-mail to the e-mail address you submit to confirm your registration. If you choose not to create an Account, you may not be able to access or use certain features of the App.

4.2. Merchant Personal Information: We may collect any personal information that you provide to us when you register as a Merchant on the App or when you create a PreOrder, through the Merchant Dashboard and PreOrder Wizard on the App, such as a name, email and telephone number of a representative or contact person of the Merchant (“Merchant Personal Information”).

4.3. “Contact Us” Information. If you send us a “Contact Us” request, whether by submitting an online form that we make available or by sending an email to an email address that we display, you may be required to provide us with certain information, such as your name, email address and phone number, and you may also choose to provide us with certain optional information, such as your company name. 

4.4. Location Data. We may provide certain location-based services (“Location Services”) in connection with the App that are dependent on data related to the geographic location of your mobile device on which the App is installed (“Location Data”). If you choose to participate in these Location Services, you agree that we may collect or obtain your Location Data. You should be able to use the settings on your mobile device to turn off location-sharing features.

4.5. Log Files. We may make use of log files. The information inside the log files includes internet protocol (IP) addresses, internet service provider (ISP), date/time stamp, referring/exit pages, clicked pages, clickstream data and any other information. We may use such information to analyze trends, administer the App, track users’ movement around the App and gather demographic information and well as to verify users’ identity and track bugs in the App. 

4.6. Cookies and Other Tracking Technologies. Our App may utilize “cookies”, anonymous identifiers and other tracking technologies in order to for us to provide our App and present you with information that is customized for you. A “cookie” is a small text file that may be used, for example, to collect information about activity on the App. Certain cookies and other technologies may serve to recall Personal Information, such as an IP address, previously indicated by a user. 

4.7. Mobile Device Data. We may collect limited information from your mobile device in order to provide the App. Such information may include your mobile device type, mobile device ID, and date and time stamps of App use. In addition, we may deploy tracking technologies within the App to help us gather aggregate statistics, but we will not use Personal Information for such purposes

4.8. Analytics.

The App may use analytics tools, such as the following:

4.8.1. The App may use a tool called “Google Analytics” to collect information about your use of the App. Google Analytics collects information such as how often users visit the App, what pages they visit when they do so, and what other sites they used prior to coming to the App. We use the information we get from Google Analytics to maintain and improve the App and our products. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to and use of the App is restricted by the Google Analytics Terms of Service, available at http://www.google.com/analytics/terms/us.html, and the Google Privacy Policy, available at http://www.google.com/policies/privacy/. You may learn more about how Google collects and processes data specifically in connection with Google Analytics at http://www.google.com/policies/privacy/partners/. You may prevent your data from being used by Google Analytics by downloading and installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/

4.8.2. Facebook Pixels and SDKs. We use Facebook pixels or SDKs, which are tools that provide help to website owners and publishers, developers, advertisers, business partners (and their customers) and others integrate, use and exchange information with Facebook, as such the collection and use of information for ad targeting. Please note that third parties, including Facebook, use cookies, web beacons, and other storage technologies to collect or receive information from your websites and elsewhere on the internet and use that information to provide measurement services and target ads. Facebook’s ability to use and share information is governed by the Facebook Tools Terms, available at: https://www.facebook.com/legal/technology_terms/. You can prevent your data from being used by Facebook Pixels and SDKs by exercising your choice through these mechanisms: http://www.aboutads.info/ choices or http://www.youronlinechoices.eu/.

4.8.3. Google Ads. 

4.8.4. Apple iTunes Connect. 

4.8.5. Google Play Console.

4.9. Tracking Technologies. The use of tracking technologies by our service providers, technology partners or other third party assets (such as social media widgets and plug-ins) on the App is not covered by our Privacy Policy. These third parties may use cookies, clear gifs, images and scripts to help them better manage their content on our App. We do not have access or control over these technologies. We do not tie the information gathered to our users’ personally identifiable information.

5. Publicly Available Information. Any content that you post or submit (including purchasing PreOrders, as described in the EULA), on or via the App (“User Submissions”) may be publicly available to other users of the App, and may also be accessed and used by people off the App. The notices and tools that we provide on the App are intended to inform you which information will be made publicly available. If you publish your contact information in any User Submission, you may receive unsolicited messages from other users of the App or the public. We, therefore, encourage you only to post information that you are sure you want to be accessible to anyone. 

6. The Way We Use Personal Information. If you submit or we collect Personal Information through the App, then we may use such Personal Information in the following ways:

6.1. After you redeem a PreOrder offer via the App, we may transfer the following information to the Merchant: Your name, email address, telephone number, your profile picture and other Personal Information that you have provided to us when creating your Account or in connection with your use of the App, including your Third Party Account Information, in order for such Merchant to provide you with the PreOrder item when it becomes available and for such Merchant to record your purchase and/or redemption of the PreOrder offer that you redeemed for its business purposes, and/or for such Merchant’s discretion on accepting any business proposals.

6.2. If you are Merchant, we may disclose information regarding your business to App Users, for the purpose of allowing them to PreOrder the Products or Services offered by you, or to redeem any offers made in the PreOrder item that they purchased. 

6.3. We may use your Personal Information, via any applicable communication channel, including e-mail, SMS, etc., to: (i) provide and improve our App; (ii) send you marketing/advertisement communications that we believe may be of interest to you; (iii) contact you in connection with the App and certain programs or offerings that you may have registered for; (iv) identify and authenticate your access to the parts of the App that you are authorized to access; (v) send you updates or news regarding the App and our products; (vi) respond to a “Contact Us” or administrative request (for example, to change your password) or to other customer service and support requests; (vii) notify you of activity related to your Account; (viii) list you in our member directory made available only to other members of your building; and/or (ix) to confirm or authenticate your Voucher purchases and to provide you with information in connection with Vouchers that you purchase. 

6.4. We may transfer your Personal Information to our local or foreign subsidiaries or affiliated companies for the purpose of storing or processing such information on our behalf. Such information may be transferred to other countries. We require that these parties agree to process such information in compliance with our Privacy Policy. 

6.5. We may share your Personal Information with our third party service providers and partners, but only to assist us with our business operations and to provide our App to you and other users. Such information may be transferred to other countries. We use commercially reasonable efforts to only engage or interact with third party service providers and partners that post a privacy policy governing their processing of Personal Information. 

6.6 We may disclose your Personal Information or any information you submitted via the App if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to: (i) comply with any applicable law, regulation, legal process or governmental request; (ii) enforce our EULA, including investigations of potential violations thereof; (iii) detect, prevent, or otherwise address fraud or security issues; or (iv) protect against harm to the rights, property or safety of PreOrder, our users, yourself or the public.

7. Use of Anonymous Information. We may use Anonymous Information (as defined below) or disclose it to third party service providers and Merchants in order to improve our App and enhance your experience with the App. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners. “Anonymous Information” means information which does not enable identification of an individual user, such as aggregated information about the use of our App. 

8. Opting Out. You may choose not to receive future promotional, advertising, or other App-related emails from us by selecting an unsubscribe link at the bottom of each email that we send. Please note that even if you opt out of receiving the foregoing emails, we may still send you a response to any “Contact Us” request as well as administrative emails (for example, in connection with a password reset request) that are necessary to facilitate your use of the App. 

9. Choice. At all times, you may choose whether or not to provide or disclose Personal Information. If you choose not to provide mandatory Personal Information, you will not be able to access or use the App. 

10. Access and Accuracy. To the extent that you do provide us with Personal Information, we wish to maintain accurate Personal Information. If you would like to delete or correct any of your other Personal Information that we may be storing, you may use the tools that we make available on the App or you may submit an access request by sending an email to: preordertools@gmail.com. Your email should include adequate details of your request. If you no longer require our service, or wish to request your personal information be deleted/removed, please contact us using the aforementioned direct method. 

11. Links to and Interaction with Third Party Products. The App may enable you to interact with or contain links to third party websites, mobile software applications and services that are not owned or controlled by us (each a “Third Party Service”). We are not responsible for the privacy practices or the content of such Third Party Services. Please be aware that Third Party Services may collect Personal Information from you. Accordingly, we encourage you to read the terms and conditions and privacy policy of each Third Party Service that you choose to use or interact with. 

12. Children’s Privacy. The App is not structured to attract children under the age of 13 years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years. If we learn that we have collected Personal Information from a child under 13 years, we will delete that information as quickly as possible. If you believe that we might have any such information, please contact us at: preordertools@gmail.com

13. Security. The security of Personal Information is important to us. We follow generally accepted industry standards, including the use of appropriate administrative, physical and technical safeguards, to protect the Personal Information submitted to us. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use reasonable acceptable means to protect your Personal Information, we cannot guarantee its absolute security or confidentiality. If you have any questions about security on the App, you can contact us at: preordertools@gmail.com

14. Merger, Sale or Bankruptcy. In the event that we are acquired by or merged with a third party entity, or in the event of bankruptcy or a comparable event, we reserve the right to transfer or assign Personal Information in connection with the foregoing events. 

15. Commitment. We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and we are constantly evolving our App to meet these demands. If you have any comments or questions regarding our Privacy Policy, or your Personal Information that we may be storing and using, please contact us at: preordertools@gmail.com



Last updated: Jan 2022